Privacy Practices in Rhode Island
Last Updated: 10/26/2026
Details We Gather When You Request Pest Service
Last updated: October 2026
When you contact RhodeIsland Pest Solutions, we may collect your name, phone number, email address, and the address where you need service. If you request an inspection or appointment, we may also record the pest concern, preferred dates and times, access instructions, and other details you choose to share. Information submitted through a website form is used to respond to your request and coordinate service.
Our website may collect basic technical information, such as browser type, device details, pages visited, and general usage activity. This information helps us understand how people use the site and identify issues.
Please avoid sending sensitive personal information through a website form or ordinary email. We collect only information relevant to responding to inquiries, arranging pest control services, and maintaining our business records.
How Customer Details Support Your Service
We use the information you provide to answer questions, assess service requests, schedule appointments, and communicate about arrival times or changes. Service details help our team understand the pest issue and prepare for a visit. We may also use contact information to send service reminders, follow up about completed work, or respond to a concern you raise.
Payment information is handled as needed to process charges for services. We may use customer records to manage billing, maintain service history, and meet applicable business or legal requirements.
Website activity may help us see which pages are useful and improve site operation. RhodeIsland Pest Solutions does not sell customer personal information.
We share information only as needed to provide requested services, support business operations, process payments, or comply with legal obligations. You can contact us if you have questions about how your information is used.
Services That Help Run Our Website and Appointments
RhodeIsland Pest Solutions may rely on outside service providers for functions such as appointment scheduling, payment processing, and website analytics. These tools help us manage requests, accept payment, and understand general site use. When a provider handles information for one of these purposes, it may receive details needed to perform that function, such as contact or transaction information.
Third-party providers operate under their own privacy policies and practices. Their handling of information is governed by those policies, not this one.
We do not name or endorse a particular provider here because the tools used may change. If you follow a link to a third-party website or use an outside service, review its privacy information before submitting details.
We aim to use these tools only for ordinary business functions and do not authorize them to sell customer information on our behalf.
Website Cookies and Basic Browser Choices
Our website may use cookies or similar browser storage to support basic site functions and understand general website activity. These tools can help pages work as expected and provide aggregated analytics, such as which pages visitors view. We do not use cookies for advertising or ad tracking.
You can use your browser settings to block or remove cookies. The steps vary by browser, and blocking cookies may affect some website functions.
If you clear stored cookies, your browser may no longer remember previous settings. Analytics information is used to assess site performance and visitor activity, not to identify you directly.
This policy describes our current cookie use; if our website tools change, we may update this section. You can contact us with questions about cookies or other information collected through the website.
How Long We Keep Customer and Service Records
We keep information for as long as it is reasonably needed to respond to a request, provide service, and manage our business. Form submissions may be kept while we handle your inquiry and for a reasonable period afterward so we can follow up or maintain a record of the request.
Service records may be retained for warranty-related needs, compliance duties, billing, and accurate service history. The time needed can depend on the type of record and applicable requirements.
We review information as business needs change and take steps to dispose of records that are no longer needed, subject to legal or operational obligations. You may ask us to delete information by contacting us.
We will review the request and explain if some records must be kept for a valid business or legal reason. Deletion from active records may not immediately remove information from secure backups.
Ask to Review, Correct, or Delete Your Information
You may contact RhodeIsland Pest Solutions to ask what personal information we have about you, request a correction, or ask us to delete information. We may need to confirm your identity before responding, and some records may need to be retained for service, legal, or business purposes. We will review your request and explain any limits that apply.
For privacy questions or requests, call (877) 729-2528 or email info@rhodeislandpestsolutions.top. You may also write to RhodeIsland Pest Solutions at One Financial Plaza, 1 Financial Plaza, Providence, RI.
Please describe your request clearly and include a way for us to respond. Do not include sensitive personal information unless we ask for it through an appropriate channel.
We may update this policy as our practices or requirements change. The current version will describe how we handle information at the time you use our website or request service.